Welcome to Concentrix + Webhelp Estonia
Listening and finding solutions
Concentrix + Webhelp's core is customer service. Our top priority is listening to our customers and help them find solutions. We are passionate about making the world easier and smoother for people.
We are looking for colleagues who want to work with and for us around our offices in Estonia, the Nordic countries and Europe. We appreciate communication skills and passion for people.
Our goal is to provide customers with world's best customer service. We actually know that our work is of world-class standard, ask us if you want to know more!
Life at Concentrix + Webhelp
We offer the opportunity to build working experience while you are working in customer service. Certified trainers give you the full training. You will meet great people - both customers and colleagues. Our new colleagues usually start together as team and complete their training together.
You are always welcome to apply for a job with us!
But take it from our people:
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"I love working at Concentrix + Webhelp. I started more than 8 years ago as an advisor and for today I have become a team manager. Concentrix + Webhelpis offering me great possibilities for self development by its internal courses and daily challenges keep me on continuous improvement. With great support from my manager and positive feedback from my advisors I feel happy to thrive every day. In addition, Concentrix + Webhelp is allowing me to have great work-life balance and this creates the biggest happiness from this work."
- Kristina, Team Manager
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"I started at Concentrix + Webhelp as a Support Specialist 6 years ago and had the opportunity to grow both personally and in my career. Along the way, I was able to gather valuable experiences from everyone around me - Team Leads, QAs, Trainers, and other Advisors. I am grateful for the opportunities and support that Concentrix + Webhelp has provided, and I look forward to continuing to contribute to its success."
- Vladimirs, Continuous Improvement Manager
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"Concentrix + Webhelp is a company that stands out with its flexibility. I have the opportunity to work remotely as well as in the office. Colleagues are friendly and helpful."
- Kadi, Customer Service Specialist
Career growth opportunities
At Concentrix + Webhelp, we want to make sure you are able to reach your best potential with us. After all, our company stands on the shoulders of all of our passionate game-changers. This is why we support the development and growth of our colleagues, so that they can evolve along with our company. Check out how some of our colleagues have worked up their career ladder with us!
Our customer support specialists have become...
Scheduling Specialist
"In Concentrix + Webhelp, you always have a chance to start learning and developing new skills. And even if they don’t get hired, they will have experience for how to do an interview and develop their communication skills."
- Anna
Product Specialist
"That’s what I tried to focus on – helping people and being the first guy to go “yeah, I’ll do it” because if you do a good job at it, then people will come to you automatically."
- Samuel
Quality Trainer
"As Samsung's customer support team expanded, we hired a lot of new employees, so I had the opportunity to grow with the team and accept the role of Quality Trainer."
- Liga
About Concentrix + Webhelp Estonia
We’re Concentrix + Webhelp, and we design, build, and run game-changing customer journeys that help brands grow across the world and into the future.
With operations in Estonia since 2003, we currently have two sites in Tallinn and Tartu and a workforce of more than 150 game-changers, each one determined to bring their own intelligence, empathy, and experience to the table every day. We invest in people and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their partners’ businesses.
Find new colleagues and lifelong friends in our global community of more than 440,000 game-changers. Now is the right time to reimagine the best version of you at Concentrix + Webhelp!