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Customer Service Advisor with Dutch Skills - work from Tallinn or Tartu

Do you have an interest in sports, the outdoors and knowledge from an E-com environment? Are you a person who likes to help others? Are you fluent in Dutch and manage in English as well  - then we have the job for you!

Our company values, in alignment with our client values, require you to be honest, humble and listen to the customer and the customer’s needs.

In order for you to be comfortable and successful it is important that you are driven and outgoing, have experience in using several programs ( multi tasking ) at the same time while having a customer on the phone...

The main requirement is that you have a strong focus on customer needs and an understanding of how customers can behave and ability to customize your response according to customer needs with pride and dedication - up-sale will as well be part of the service you offer the customers.

We offer:

  • A base salary ranging from €1600 gross per month (depending on the language)
  • Sales and other performance bonuses ranging from €100 to €200+ gross per month
  • Expenses subsidy (phone, internet, parking, sports, etc.) of €60 net per month
  • Private health insurance
  • International work environment (Webhelp employs 60,000 people all over the world), with many (also international) opportunities for professional and personal growth
  • Flexibility in working hours, within the constraints however of client’s high seasonal volume fluctuations
  • Great Team of colleagues and excellent working atmosphere

What we would like in return:

  • Good Dutch language skills, verbal as well as written
  • Good command of English (our common Webhelp language)
  • Communication and interpersonal skills to match the customer experience challenge
  • Absolute positive customer service attitude
  • Previous experience in a customer service environment is an advantage, but is not a necessity;
  • Willingness to do up-selling.

Come and join us as part of the Estonian Webhelp Team!

Worktime: 9AM-7PM; Monday to Friday (in shifts).

If you think this sounds interesting, please apply with your English CV and a short cover letter.  

Only candidates fulfilling above requirements will be contacted. 

Making business more human for the world’s most exciting brands.

We live in an era of fast connectivity and AI. Today, human experiences have even more power to make businesses come to life in customers’ hearts and minds.

Webhelp is committed to making business more human.

It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create value for the world’s most exciting companies.

Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.

Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.

Webhelp believes that Emotional Intelligence creates a lasting impact, and their skill in marrying a differentiating human touch to the right technology is what makes a real difference for their clients.

By choosing Webhelp they access the passion and experience of 60,000 game-changers from more than 170 locations in over 40 countries. Each one determined to bring their own intelligence, empathy, and experience to the table every day. Webhelp invests in people and the environment they work in because they know that when people thrive, it has a powerful impact on them, their customers, and their partners’ business.

Webhelp believes that making business more human leads to a better customer experience - and a healthier bottom line.

Webhelp is the European leader in their industry, with a revenue of €1,4B in 2018, and aims for a global leadership position.

Webhelp is currently owned by its management and GBL, a leading global investment holding, as of November 2019.

More information can be found at www.webhelp.com

Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us.



Or, know someone who would be a perfect fit? Let them know!

Tartu maantee 63
10121 Tallinn Directions cv.estonia@lv.webhelp.com +3726681062 View page

Life at Webhelp

We offer the opportunity to build working experience while you are working in customer service. Certified trainers give you the full training. You will meet great people - both customers and colleagues. Our new colleagues usually start together as team and complete their training together.

You are always welcome to apply for a job with us!


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